Privacy Policy
PRIVACY POLICY
Last Updated: DECEMBER 1st 2025
1. Introduction
Welcome to Halo Inc ("we," "us," "our," or "Company"). We are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website haloinc.company and use our AI-powered services.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.
Contact Information:
Halo Inc
Email: [email protected]
Location: Celina, Texas, United States
2. Information We Collect
We collect several types of information to provide and improve our services:
2.1 Personal Information
Contact Information: Name, email address, and phone number
Business Information: Company name, job title, and other professional details
Payment Information: Credit card details, billing address, and transaction history (processed securely through third-party payment processors)
2.2 AI Interaction Data
User Prompts and Inputs: The text, questions, and commands you submit to our AI systems
AI-Generated Outputs: Responses and content created by our AI services
Usage Data: How you interact with our AI services, including frequency and types of requests
2.3 Technical and Analytics Data
IP Addresses: Your device's internet protocol address
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies
Usage Analytics: Pages visited, features used, time spent on our platform, and navigation patterns
3. How We Use Your Information
We use the collected information for the following purposes:
3.1 Service Delivery
To provide, operate, and maintain our AI services
To process your requests and deliver AI-generated responses
To manage your account and provide customer support
3.2 AI Model Training and Improvement
Important: We use user inputs, prompts, and interaction data to train, improve, and refine our AI models and algorithms. This helps us enhance accuracy, performance, and user experience across our platform.
3.3 Business Operations
To process payments and manage billing
To communicate with you about services, updates, and account information
To send marketing communications (you may opt-out at any time)
To analyze usage patterns and improve our platform
3.4 Legal and Security
To comply with legal obligations and enforce our terms of service
To protect against fraud, security threats, and unauthorized access
To resolve disputes and address technical issues
4. AI-Specific Data Practices
4.1 Training Data Usage
Your prompts, inputs, and interactions with our AI systems may be used to train and improve our AI models. This process helps us:
Enhance response accuracy and relevance
Develop new features and capabilities
Improve overall service quality
4.2 Automated Decision-Making
Our AI systems may make automated decisions based on your inputs. These decisions are used to:
Generate personalized responses
Recommend features or services
Optimize user experience
You have the right to request human review of automated decisions that significantly affect you.
4.3 AI Output Storage
We store AI-generated outputs and user prompts until you delete your account or until your account is manually deleted by us. This data is retained to:
Maintain conversation history
Provide continuity in service
Improve our AI models
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience:
5.1 Types of Cookies We Use
Essential Cookies: Required for basic website functionality and security
Analytics Cookies: Help us understand how users interact with our services (e.g., Google Analytics)
Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
5.2 Managing Cookies
You can control cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our services.
6. Third-Party Services and Data Sharing
We work with trusted third-party service providers to operate our business. Your information may be shared with:
6.1 Service Providers
Cloud Hosting: AWS, Google Cloud, or Azure for data storage and processing
AI Model Providers: OpenAI, Anthropic, or similar services for AI capabilities
Payment Processors: Stripe, PayPal, or similar services for secure payment processing
Analytics Tools: Google Analytics, Mixpanel, or similar platforms for usage insights
CRM Systems: HubSpot, Salesforce, or similar tools for customer relationship management
Email Services: Mailchimp, SendGrid, or similar providers for communications
SMS Services: Twilio for text message communications
Marketing Automation: HighLevel for marketing and automation workflows
6.2 Data Sharing Practices
We share only the minimum necessary information with third parties to fulfill their specific functions. All third-party providers are contractually obligated to protect your data and use it only for authorized purposes.
6.3 International Data Transfers
We do not currently transfer or store data outside the United States. If this changes in the future, we will update this policy and ensure appropriate safeguards are in place.
7. Data Retention
We retain your personal information according to the following guidelines:
Active Accounts: Data is retained as long as your account remains active
Deleted Accounts: When you request account deletion, your data is removed from our active systems
Legal Requirements: We may retain certain information as required by law or for legitimate business purposes (e.g., financial records, dispute resolution)
AI Training Data: Prompts and inputs used for model training may be anonymized and retained to maintain model performance
To request account deletion, please contact us at [email protected].
8. Your Privacy Rights
You have the following rights regarding your personal information:
8.1 Access and Correction
Request access to the personal information we hold about you
Request corrections to inaccurate or incomplete information
8.2 Deletion
Request deletion of your account and associated personal data
Note: Some information may be retained as legally required or anonymized for AI training purposes
8.3 Data Portability
Request a copy of your data in a structured, commonly used format
8.4 Marketing Opt-Out
Unsubscribe from marketing emails by clicking the "unsubscribe" link in any promotional email
Opt out of SMS messages by replying "STOP" to any text message
Contact us directly to opt out of all marketing communications
8.5 Object to Processing
Object to certain types of data processing, including AI model training (though this may limit service availability)
To exercise any of these rights, please contact us at [email protected].
9. Data Security
We implement industry-standard security measures to protect your information:
Encryption: Data is encrypted both in transit (using SSL/TLS) and at rest
Access Controls: Strict access limitations ensure only authorized personnel can access personal data
Secure Infrastructure: We use reputable cloud hosting providers with robust security protocols
Regular Monitoring: Continuous monitoring for security threats and vulnerabilities
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to implementing best practices.
10. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected such information, we will promptly delete it. If you believe we have collected information from a child under 13, please contact us immediately at [email protected].
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to Know: Request details about the personal information we collect and how it's used
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt out of the "sale" of personal information (Note: We do not sell personal information)
Non-Discrimination: We will not discriminate against you for exercising your privacy rights
To exercise these rights, contact us at [email protected].
12. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:
Right to access, rectify, or erase your personal data
Right to restrict or object to processing
Right to data portability
Right to withdraw consent
Right to lodge a complaint with a supervisory authority
Our legal basis for processing includes consent, contractual necessity, and legitimate interests. Contact us at [email protected] to exercise your rights.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
Update the "Last Updated" date at the top of this policy
Notify you via email or prominent notice on our website
Provide you an opportunity to review the updated policy
Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Halo Inc
Email: [email protected]
Location: Celina, Texas, United States
We will respond to your inquiry within a reasonable timeframe, typically within 30 days.
15. Consent
By using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.